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Smart Count Settings and Spot Counting | NetSuite

smart count settings and spot counting | netsuite

Do you have inquiries about the NetSuite Smart Count Preferences and Spot Counting Inventory? We'll clarify how to set up your preferences for Smart Count and explain the step-by-step process for conducting a spot count.

The NetSuite Smart Count app offers a real-time framework for inventory management that is compatible with mobile devices. Spot counting occurs when a user randomly selects a bin to count, differing from a saved search-based count or a cycle count performed every 30, 60, or 90 days. Spot counts are particularly beneficial during periods of low activity or for random quality checks.

Configuring Smart Count Preferences

Start by going to Setup > Smart Count > Preferences.

There are four primary settings to note, along with various options that will depend on your specific circumstances. The four key settings include:

  • Force Blind Count: It’s advisable to enable this option. This prevents counters from being influenced by the available quantity, making them count all items without guessing.

  • Auto Approve Variances within Tolerance: Similar to a workflow for approvals, this feature automates the approval process for counts that fall within designated tolerances, lessening the workload for reviewers.

NOTE: The Smart Count Inventory Manager includes a user-friendly dashboard displaying approval and counting details.

  • Tolerance Preferences: You can establish a minimum and maximum allowable error for counts, both in quantity and percentage. This is connected to the auto-approval feature. Remember, this setting applies initially at the location level; if no tolerance has been set for that location, it defaults to the system-wide setting.

  • Default Action for On-Hand Change During Count: If conducting an inventory count while business operations are ongoing, set this to FORCE RECOUNT. This will prompt the counter to revisit the inventory for the most accurate results.

Additional Important Settings for Your Business

  • Allow Manual Count Entry

  • Complete and Next

  • Default Action for On-Hand Change During Count

  • Ignore Serial Number Until Variance

  • Ignore Lot Number Until Variance

  • Enable Advanced Bar Code Scanning

  • Set Next Inventory Count Date for Spot Counting

Executing a Spot Count

Spot counting involves selecting a bin or bins to count at a specific time. To execute a spot count, navigate to Setup > Custom > Mobile - App.

Once you're in the app or on the mobile scanner, tap Smart Count.

Next, select your Location.

To begin a spot count, click Spot Count.

At the bin you need to count, follow these steps:

  • Scan or Enter the Bin

  • Scan or Enter the Item

  • Enter the Quantity for that Item

Upon completion, click the Complete button.

Final Thoughts on Inventory Counting

  • The Units of Measurement dropdown lets you choose various units for counting, such as cases, boxes, or individual items.

  • Inventory Status: Select the conditions of the items being counted, with the system defaulting to good condition.

If you encounter challenges while following the instructions in this article, do not hesitate to reach out for assistance. We regularly update our blogs and articles to ensure they address your troubleshooting needs. If a related feature needs to be enabled or if some details were overlooked, please let us know how we can improve this content!