Understanding how to effectively utilize a robust tool like NetSuite requires substantial technical insight and skill. While your employees can navigate NetSuite to enhance their efficiency, you'll benefit from collaborating with NetSuite Certified developers to deploy the software and tailor its functions to suit your organization's objectives.
NetSuite stands out as the leading - and largest - cloud ERP solution available today. Are you confident in going solo? A NetSuite partner can assist your organization in maximizing the platform's potential.
Why Choose NetSuite as Your #1 Cloud ERP Solution?
If you’re perusing this article, you likely recognize the significant benefits that Oracle's NetSuite can offer your expanding business. NetSuite encompasses all the essential features needed for your company to flourish.
Data drives the modern business. NetSuite integrates all your organizational data seamlessly, enhancing inventory management, accounting, and various business operations.
Individuality matters in business. In addition to a broad scope of inherent functionality, NetSuite offers a platform that is adaptable, customizable, and capable of meeting your unique requirements.
Businesses are evolving. As your enterprise grows, NetSuite will seamlessly accommodate your expansion. Easily add new users and features as needed.
Bigger May Be Better, but It’s Also More Complex
It’s not surprising that leveraging a powerful tool like NetSuite necessitates advanced technical know-how and skills. While every employee can engage with NetSuite and enhance their productivity, you will want the support of NetSuite Certified developers to properly implement the software and customize its features to meet your business demands.
What options do you have to maximize your NetSuite experience?
1. Utilize SuiteAnswers and SuiteSupport
NetSuite does assist SuiteSupport, but this option is often less than ideal. Due to the high volume of users dependent on SuiteSupport, response times can be quite lengthy as you compete with many others. As Ahmit Prabhu notes:
"The most common issue with NetSuite is its support policy. Although I advocate NetSuite as a Product, I criticize their support policy. Whether you have silver, gold, or platinum support, the way queries are handled doesn’t meet expectations, especially considering the cost of support."
If you prefer a more independent approach, SuiteAnswers serves as a resource for problems you might tackle on your own. Yet, finding the right solutions in SuiteAnswers can feel like mastering an entire field! Often, it may be challenging to navigate SuiteAnswers effectively without some developer experience.
2. In-house NetSuite Developers
As an alternative to the lengthy wait times associated with SuiteSupport, your organization might opt to hire full-time NetSuite specialists. If your budget allows and you can find the right talent, this choice certainly has advantages, unlike those offered by NetSuite's built-in support.
Sadly, for smaller to mid-sized businesses, the expense of hiring a dedicated NetSuite developer can be daunting. Additionally, given the complexity and scale of NetSuite, it may be tough for a single developer to master all aspects of the platform's extensive capabilities.
Because of these factors, you might need to recruit multiple developers to adequately cover all aspects, making this option less attractive for a company focused on core operations and efficient management.
3. Find a Trustworthy NetSuite Partner
Outsourcing to a talented team of contractors could be your best route. A competent NetSuite partner will provide access to a diverse group of developers who have a wealth of experience and expertise.
Your contractors won’t require onboarding and can begin assisting right away. NetSuite partners bring knowledge from their previous work with other companies, resulting in faster and superior solutions for your needs.
A NetSuite partner can respond quickly and flexibly to your requirements, eliminating delays for assistance. You’ll only pay for what you need, and many contractors offer adaptable pricing plans suitable for your organization.
Most importantly, many NetSuite partners are smaller firms that provide more personalized service than SuiteSupport. You can be assured of collaborating with real individuals who genuinely care about your needs and who will take the time to understand your business operations thoroughly.
Before delving into how to select the best NetSuite partner, it's essential to familiarize yourself with the various NetSuite Partner options available to you. Here’s a brief video that succinctly summarizes the different NetSuite Partner options, highlights the key differences in their service offerings, and even points out some trusted partners worth considering:
Versich is proud to be recognized as both an Oracle NetSuite Alliance Partner and an Oracle NetSuite Commerce Partner. Our team of NetSuite Consultants and Developers can manage a broad array of NetSuite and SuiteCommerce projects, large or small, from implementation to custom solutions and ongoing support!
Even though Versich isn’t a NetSuite Solution Provider, feel free to ask any questions about acquiring NetSuite or incorporating new modules. While we don’t sell NetSuite solutions directly, we can provide consulting advice on necessary modules and budget-friendly alternatives for customizations or extensions. Additionally, we have a vast network within the NetSuite community and can connect you with other professionals who may better fit your needs.
Selecting the Right NetSuite Partner
How can you ensure you’ve found the right team for your organization? Consider the following key questions when evaluating a potential NetSuite partner:
How large is your team? What NetSuite certifications do your consultants hold?
A small team should not be undervalued, but you want to rely on your NetSuite partner for extensive expertise and experience. As mentioned previously, no single developer can handle it all, and having a team of developers ensures a wider range of knowledge. You'll benefit from a group of specialists who collectively possess various NetSuite certifications and know the software thoroughly.
Can you assist with implementation and customization?
Some NetSuite consultants may specialize only in development and customization, while others focus on NetSuite implementation. Clearly identify your needs and verify what your partner can offer. Especially for a NetSuite implementation, it’s crucial to work with an experienced NetSuite Implementation Partner.
Will you provide a dedicated point of contact for support?
A smaller team can offer more personalized service. A large consulting firm may possess deep expertise, but you might find yourself feeling anonymous if your inquiries are handled by different people. A reliable partner will understand the details of your business, be a consistent point of contact, and interpret your needs based on a mutual history of collaboration.
Where is your team located? What are your business hours?
Numerous consulting firms operate from overseas. However, if you are a US-based company, there are clear advantages to collaborating with a local NetSuite partner. Reduced time zone differences allow for immediate responses to your questions and more practical communication. A US partner is likely to be familiar with issues specific to your region.
Effective communication is always essential, particularly when working with outsourced consultants. You want to ensure that nothing is lost in translation! The most capable partners will not only provide concrete answers but also understand your needs and craft innovative solutions that address the core of the task at hand.
How can you assist in training our staff?
Beyond configuring and customizing your platform, you may want a partner capable of boosting your confidence as a NetSuite user. Regardless of your technical expertise, every employee can benefit from enhanced knowledge of NetSuite. Here is a brief overview of some training options available.
Have you collaborated with many previous clients? What types of projects have you assisted with?
Ultimately, you want to gauge the kind of work your partner has executed in the past and how well they can cater to your needs. While asking about specific clients may not be feasible, it’s worth discovering what types of issues and solutions your consultants have managed. If possible, obtaining feedback from previous clients can be helpful.
Why Should You Choose Versich?
Versich features a committed team of NetSuite consultants who have partnered with numerous clients to implement countless solutions. Recognized among the top IT service firms in Wisconsin, we work with clients to deliver cutting-edge solutions through a tailored approach.
We are one of the few organizations in the United States focusing on SuiteCommerce Advanced, and all NetSuite certifications are held by at least one member of our expert team. Our training course can empower your employees to become proficient in using NetSuite, and we are committed to supporting you throughout the entire process.
When you collaborate with Versich, you won’t feel like just another number. Your achievements are our successes! We strive to understand your needs and business so you can fully leverage NetSuite.
