Automated Customer Item Stock Listing Generation in NetSuite

Automated Customer Item Stock Listing Generation in NetSuite
PDFs Generated

10,000+

PDFs Generated

Customers Served

3,500+

Customers Served

Stock Accuracy

Real-Time

Stock Accuracy

Sales Team Access

Instant

Sales Team Access

Background - The Client Challenge

A wholesale distribution client wanted a one-click way to generate three different PDF reports for each customer, directly from the customer record in NetSuite:

  • Client Copy - for the customer's own reference.
  • Price List - showing applicable pricing.
  • Stock Insight - current inventory status.

The reports needed to:

  • Include items previously purchased by the customer and additional items from the Item Pricing tab.
  • Display real-time stock levels at the time of generation.
  • Exclude specific items based on rules defined at the item record level, either for all customers or specific ones.
  • Be automatically stored in the File Cabinet and linked to the customer record.

Our Solution

We designed a SuiteScript-driven automation for seamless PDF generation and storage.

1. User Event (UE) Script - Button Creation

1. User Event (UE) Script - Button Creation

  • Added a custom button on the customer record.
  • Clicking the button triggers a redirect to a SuiteLet script that handles report generation.
2. SuiteLet Script - Data Collection and PDF Creation

2. SuiteLet Script - Data Collection and PDF Creation

  • Runs multiple Saved Searches to gather excluded items, additional items from the Item Pricing tab, all items purchased by the customer, and current stock levels.
  • Generates three separate PDFs with conditional column visibility based on the report type.
  • Saves all generated PDFs to the File Cabinet.
3. File Access and Customer Record Integration

3. File Access and Customer Record Integration

  • After PDF creation, the user is redirected back to the customer record.
  • A banner notification with clickable links to the new files appears on the screen.
  • Another UE script lists all generated files in a dedicated tab on the customer record for easy access.

Business Impact

High Volume Usage

High Volume Usage

Since Q3 2024, over 10,000 PDFs have been generated for more than 3,500 customers.

Time Savings

Time Savings

Eliminated manual data compilation for stock and price lists.

Accuracy

Accuracy

Stock levels are captured in real time, ensuring up-to-date customer communication.

Improved Service

Improved Service

Sales teams can instantly provide customers with tailored stock and pricing information, improving responsiveness and satisfaction.

REVIEWS

What Clients Say About Us

5.0
Full starFull starFull starFull starFull star

The API-led architecture they designed in phase one saved us three months of rework when we added our third ERP system six months later. That's the value of doing MuleSoft properly

James Williams

Head of Enterprise Architecture, Financial Services Firm
5.0
Full starFull starFull starFull starFull star

Managed ops retainer has been reliable for 18 months. They handle monitoring, error triage, and quarterly flow improvements with no drama. Response times are fast and the monthly reporting is concise and useful.

Sofia Brennan

Director of Digital, Retail Enterprise
5.0
Full starFull starFull starFull starFull star

We needed Workday and ServiceNow integrated with strict data governance requirements. They understood the compliance constraints from day one and built the appropriate controls into the Mulesoft Anypoint layer without overcomplicating the flows.

James Thornton

VP Operations, Healthcare Group
5.0
Full starFull starFull starFull starFull star

Brought in to rescue a stalled MuleSoft migration from TIBCO. They assessed the existing work quickly, identified what to salvage, and delivered the remaining flows in six weeks. Clear communication throughout.

Priya Wolfmann

Enterprise Architect, Financial Services
5.0
Full starFull starFull starFull starFull star

Strong MuleSoft practice. They designed a clean API-led architecture that our internal team can now maintain. The DataWeave work was solid and the MUnit test coverage gave us real confidence before go-live.

Daniel Marsh

CTO, Mid-market SaaS Company
5.0
Full starFull starFull starFull starFull star

Delivered a SAP–Salesforce integration via MuleSoft that two previous vendors had failed to complete. On time, well-documented, and handed over properly. The architecture has scaled without issues since go-live.

Rachel Kim

Head of IT, Global Logistics Firm
5.0
Full starFull starFull starFull starFull star

We hired Versich to rebuild our analytics stack after an internal project stalled. They came in, assessed the situation quickly, and delivered production-ready Power BI dashboards within weeks. Their DAX knowledge and data modelling skills are exceptional.

Marcus Webb

CTO
5.0
Full starFull starFull starFull starFull star

Versich understood our finance workflows from day one. They built dashboards that connected directly to our ERP and gave our leadership team real-time visibility into cash flow, margins, and budget vs actuals. The quality of the work and the speed of delivery were both outstanding

Priya Nair

Finance Director
5.0
Full starFull starFull starFull starFull star

Before Versich, our reporting was scattered across spreadsheets with no single source of truth. They built us a Power BI environment that connects our warehouse, finance, and sales data in one place. Our operations team now makes decisions in hours instead of days

Daniel Okonkwo

Head of Operations