Power BI Business Intelligence Platform for a Wellness Products Manufacturer with 25+ Reports

Background The Client Challenge

Our client manufactures and distributes natural wellness and herbal supplement products across Europe, selling into retail chains, pharmacies, and online health stores in 12 countries. Its supply chain runs end-to-end from sourcing and cultivating raw ingredients through manufacturing, quality control, and delivery making it a complex, multi-department operation to manage day to day.

Despite strong revenue growth, the company had no way to see across its own operation. Commercial, production, and quality data each lived in a different system, with nothing tying them together:

• Sales and finance ran through an ERP and a separate accounting package; customer relationships sat in a CRM; day-to-day production and sourcing spanned a supply chain platform and a manufacturing execution system five systems, zero integration between them
• Department heads worked in isolation from one another sales had no visibility into what production could realistically deliver, and production had no early signal of shifting customer demand
• There was no way to check actual results against targets, across departments or over time
• Every report meant manually pulling exports from multiple systems by hand slow, and prone to error
• Any new report request had to go through IT, since there was no self-service option for department heads

The company partnered with Versich to deliver a full-scale Power BI business intelligence solution integrating all data sources into a centralised cloud data warehouse and delivering department-specific reports and dashboards for every area of the business.