Pricing is offered as hourly, monthly retainers, or packaged bundles depending on support scope.
Usage volume, number of users, complexity, and required SLA levels determine plan fit.
Yes, plans are flexible and can be adjusted as your needs evolve.
Many plans include reserved development hours for SuiteScript and integrations.
Yes, response and resolution SLAs are included and tailored to business needs.
Contract terms vary; Versich offers flexible terms to match client preferences.
Incidents are logged through an agreed portal or channel and tracked with ticketing.
Yes, Versich designs custom support bundles based on priority systems and workloads.