Run every store, eCommerce site, mobile app, and call center from a single, cloud-based ERP. NetSuite Retail ERP connects inventory, orders, customers, and financials in real time giving retailers complete visibility, tighter control, and the agility to deliver seamless omnichannel experiences at scale.
From merchandise planning to last-mile delivery, NetSuite enables retail companies to manage their entire retail lifecycle on one unified cloud platform. These features are designed specifically to support store operations, omnichannel selling, and retail growth.
Retail companies gain real-time financial visibility across stores, ecommerce, mobile, and call centers. Sales and operational data flows directly into the general ledger, accounts payable, accounts receivable, cash management, and tax records. Preconfigured dashboards, KPIs, and reports highlight critical retail metrics instantly without the need for customizations.
Mobile POS enables store associates to act as omnichannel concierges with real-time access to customer profiles, inventory availability, and endless-aisle catalogs. Retail companies can shorten checkout queues, enable BOPIS and BORIS, and capture payments anywhere to increase conversion rates and average basket size.
NetSuite CRM captures every customer interaction in a single, real-time timeline. Automated segmentation, loyalty programs, promotions, and service workflows help retailers deliver personalized experiences, improve customer satisfaction, and drive repeat purchases.
Retailers gain real-time inventory visibility across all stores, warehouses, and sales channels. Demand-based planning automates purchase orders, reorder points, transfer orders, and vendor collaboration. This helps minimize stockouts and overstocks while improving cash flow and profitability.
A centralized order management engine controls purchasing, fulfillment, and returns across the retail enterprise. Intelligent order sourcing selects the best fulfillment location, automates split shipments, and speeds delivery while helping store teams locate inventory across locations to prevent lost sales.
NetSuite's native ecommerce platform connects online stores directly to real-time inventory, order, customer, and financial data. Retailers can launch multi-site and multi-currency storefronts quickly, deploy promotions easily, and use AI-powered product recommendations to grow global sales.
NetSuite's supply chain management capabilities give retail companies real-time visibility into supplier shipments, inventory movement, and demand changes. Retailers can respond quickly to delays or seasonal spikes, adjust stock levels proactively, and ensure products move smoothly from suppliers to shelves, keeping operations efficient and customers satisfied.
NetSuite helps retail companies manage workforce scheduling, payroll, and labor compliance from a single system. Automated scheduling and performance tracking support seasonal staffing needs and overtime management. This enables retailers to maintain a productive, compliant workforce that delivers better customer experiences.
NetSuite for Retail provides retail companies with a single, unified platform to manage their entire business across multiple stores, sales channels, and brands. It enables retailers to deliver consistent and engaging in-store experiences while offering a seamlessly connected ecommerce journey for customers online. By modernizing core systems with NetSuite, retail businesses gain the flexibility needed to innovate, scale, and remain competitive in today's global marketplace.
As a cloud-based platform, NetSuite supports real-time, cross-channel operations and delivers greater data visibility than traditional on-premise systems. It is highly configurable and can be tailored to match your unique retail processes and growth strategy. Retail companies can also integrate NetSuite with existing business planning, ecommerce, POS, and third-party tools, ensuring continuity while upgrading to a more powerful and future-ready retail management solution.
NetSuite for Retail delivers a powerful cloud platform equipped with the capabilities modern retail companies need to operate efficiently, scale confidently, and maximize return on investment. It helps retailers transform technology investments into long-term business value.
NetSuite provides a highly flexible platform that allows retail companies to streamline and automate business processes with ease. With configurable workflows and a rich feature set, retailers can adapt the system to match their operational needs without disrupting daily operations.
As retail businesses grow, NetSuite scales seamlessly alongside them. Retailers can expand into new stores, brands, channels, or geographies while maintaining performance and control through business-specific integrations and platform extensibility.
NetSuite is widely recognized as one of the most customizable retail platforms available. Retail companies can tailor dashboards, workflows, reports, and integrations using native tools and extensions to support unique retail processes and competitive differentiation.
NetSuite offers strong value by combining broad functionality, scalability, and flexibility in a single platform. Retail companies benefit from reduced integration costs, faster deployment, and long-term savings while gaining access to enterprise-grade capabilities.
Looking for ongoing NetSuite support that fits your retail operations and budget? Our managed services plans help retail companies reduce costs, improve system performance, and get continuous value from NetSuite as their business grows.
Retail companies can synchronize inventory, sales, and supply chain activities across all channels, reducing stockouts, delays, and missed sales.
Live dashboards highlight emerging trends and key retail KPIs instantly, enabling faster, data-driven decisions across merchandising, operations, and finance teams.
Accurate inventory visibility and unified customer profiles help retailers minimize out-of-stock situations and deliver personalized service at every touchpoint.
Built-in analytics help retailers predict seasonal demand patterns, optimize purchasing decisions, and free up working capital.
Routine retail processes, including purchase orders, invoicing, and bank reconciliations, run automatically on schedule, saving time and reducing manual errors.
Retail companies can easily add new brands, stores, and sales channels on a familiar platform as the business expands.
Preconfigured user roles and phased deployment help retailers go live quickly while minimizing IT complexity and overall implementation costs.
Customers can purchase, pick up, exchange, and return products seamlessly across physical stores, ecommerce, and mobile channels.
Live profit and loss statements and margin analysis give leadership clear visibility into performance, profitability, and growth opportunities.
We implemented a NetSuite-based omnichannel retail solution to unify inventory, order management, and fulfillment: Centralized Inventory Management Enabled real-time inventory visibility across all stores, warehouses, and online channels. Configured demand-based replenishment and inter-store transfers. Unified Order Management Integrated in-store and ecommerce orders into a single order managemen…
Integration Complexity
Eliminates disparate retail applications, unstable middleware, and manual data re-entry by unifying stores, ecommerce, inventory, finance, and customer data on a single cloud platform.Loss of Historical DataBuilt-in migration tools and phased rollouts help retail companies cleanse, validate, and import historical sales, inventory, financial, and customer data with minimal risk.Slow User AdoptionRole-based dashboards, intuitive workflows, and guided training help store teams and back-office users ramp up quickly, improving productivity and overall ROI.Upfront Cost ConcernsPredictable subscription pricing spreads investment across manageable monthly or annual payments, helping retail companies plan budgets and control costs.Lengthy Implementation CyclesPhased adoption rolls out capabilities in manageable stages, reducing go-live time while minimizing disruption to store and online operations.NetSuite is a leading platform trusted by thousands of retail companies worldwide to manage complex, multi-channel operations. Here's why retailers choose NetSuite to run and grow their businesses.
