VERSICH

22 Vital B2B E-commerce Stats for SuiteCommerce Leaders in 2026

22 vital b2b e-commerce stats for suitecommerce leaders in 2026

Discover 2026's most important SuiteCommerce B2B growth stats, from $36T projections to 56% digital revenue. Stay ahead with data-backed insights.

22 Vital B2B E-commerce Stats for SuiteCommerce Leaders in 2026 * In the rapidly evolving world of digital commerce, data is essential for sound strategic decision-making - especially for businesses leveraging SuiteCommerce for B2B operations. Versich has compiled the most impactful statistics and industry trends shaping B2B portal growth in 2026. These data points illustrate just how crucial portal adoption has become for staying competitive, meeting rising buyer expectations, and driving measurable ROI.

Organizations investing in SuiteCommerce portals are gaining clear advantages. From faster implementation timelines to more scalable infrastructure, the use of expert partners - like Versich - enables companies to reduce deployment risks and accelerate returns. With the B2B sector growing at an unprecedented pace, now is the time for decision-makers to act on these insights.

Key Insights Behind the SuiteCommerce Portal Surge

Digital Transformation Is No Longer Optional The global B2B e-commerce market surpassed $32 trillion in 2025. To stay relevant and competitive in this digital-first landscape, businesses must adopt advanced portal solutions that match this pace of growth.

Buyers Now Prefer Digital Channels In 2025, 56% of B2B sales revenue in the U.S. came through digital channels - a significant leap from just 32% in 2020. As buyer behavior shifts dramatically, digital touchpoints are not only preferred but increasingly expected.

Proven Returns from Portal Implementation Companies using SuiteCommerce portals have reported time and cost efficiencies that can't be ignored. Businesses achieved up to a 60% reduction in order processing time and as much as a 45% increase in online sales performance.

Choosing the Right Platform and Partner Matters Currently, over 3,900 SuiteCommerce web stores are live. Of those businesses, 95% saw improvements in operations, emphasizing how critical both the technology and implementation partner - like Versich - are to long-term success.

1. Global B2B E-commerce Hits $32.11 Trillion

In 2025, the global B2B digital commerce market reached a staggering $32.11 trillion. This figure marks a dramatic shift in how companies handle transactions, moving away from traditional channels in favor of scalable digital portals. Organizations lacking strong portal functionality are increasingly at a disadvantage. Source: Shopify

2. Forecast: $36.16 Trillion by 2026

Growth shows no signs of slowing. Projections for 2026 estimate the B2B market will rise to $36.16 trillion - an acceleration that requires action now. Companies that delay their digital evolution risk losing ground to competitors already building e-commerce infrastructure. Source: NetSuite Ecommerce Trends

3. Combined E-commerce Value at $37.05 Trillion

In 2025 Together, B2B and B2C e-commerce markets reached a total value of $37.05 trillion in 2025. Notably, B2B transactions made up the majority, due to larger deal sizes and higher transaction volumes. This dominant share justifies increased investments in purpose-built platforms like SuiteCommerce. Source: NetSuite Ecommerce Trends

4. Projected E-commerce Total: $41.34 Trillion

In 2026 Digital commerce continues to grow, with expected combined B2B and B2C volumes reaching $41.34 trillion in 2026. Businesses must prepare for this increase by adopting scalable, integrated systems - particularly ones supported by platforms like NetSuite ERP. Source: NetSuite Ecommerce Trends

5. B2B Sales Grew 14.8% Year-Over-Year in 2024

Global B2B e-commerce experienced a 14.8% year-over-year expansion in 2024. This level of growth surpasses traditional economic benchmarks and underscores a permanent change in purchasing behavior. Capturing this growth demands modern digital portals with embedded commerce features. Source: B2B Marketing World

6. Digital Sales Surpass 50% of U.S. B2B Revenue

In 2025, digital channels accounted for 56% of all U.S. B2B revenue - a sharp increase from just 32% in 2020. This growth is not a fleeting trend brought on by the pandemic; it signifies a lasting pivot in purchasing behavior. For companies operating without comprehensive digital ordering systems, the consequence is exclusion from more than half of their potential market. Embracing digital platforms has become a baseline requirement for staying relevant in today’s B2B landscape. *Source: Statista*

SuiteCommerce Usage and Ecosystem Expansion

7. Nearly 4,000 SuiteCommerce Stores in Active Use

As of now, 3,923 live stores operate globally on the NetSuite SuiteCommerce platform. This widespread deployment shows strong enterprise-level adoption and validates SuiteCommerce as a mature, scalable solution. Its large install base fosters a well-developed ecosystem enriched with plugins, integrations, and implementation best practices - making it easier for new adopters to replicate proven success models. *Source: Versich Research*

8. Global NetSuite Customer Base Exceeds 43,000

NetSuite's broader platform supports over 43,000 businesses across the globe. SuiteCommerce customers are part of an expansive community that benefits from continuous innovation, a thriving partner network, and robust integration capabilities. This global presence ensures that users gain access to a broad range of expertise, third-party solutions, and sector-specific extensions that help accelerate deployments and tailor functionality. *Source: Versich Research*

9. 78% of SuiteCommerce Stores Based in the U.S.

Regional data shows that 78% of all SuiteCommerce implementations are located in the United States. This concentration suggests that SuiteCommerce offers deep alignment with American business and commerce standards. U.S.-based companies gain a strategic advantage from local expertise, domestic implementation partners, and faster time-to-market results due to regional familiarity with compliance, logistics, and customer expectations. *Source: Versich Research*

10. Virtual Sales Models Adopted by Over 90% of B2B Organizations

Since 2020, over 90% of B2B entities have adopted virtual selling strategies. What began as a response to global disruptions has now become standard operating procedure. Digital transition has not only validated itself for early adopters - it has created strong pressure for late movers to follow suit. Businesses still dependent on manual or in-person sales processes face the risk of falling out of sync with modern buyer expectations. *Source: International Trade Administration*

11. One-Third of Users Are Small Businesses

According to platform demographics, 35% of SuiteCommerce customers are small businesses with fewer than 50 employees. This shows that SuiteCommerce isn't only suited to large enterprises. Its scalable installation model and native NetSuite integration reduce the need for custom connectors, making it a practical option for small and mid-sized companies looking to streamline operations without added complexity. *Source: Versich Research*

Operational Efficiency & Sales Performance

12. Order Processing Time Cut by Up to 60%

Businesses utilizing SuiteCommerce portals report a reduction in order processing times by up to 60%. This increase in speed is driven by replacing manual entry with automated workflows, immediate order validation, and integrated approval processes. These operational improvements not only reduce human error but also free up internal resources for more strategic initiatives. *Source: Versich Research*

13. Return Visitor Rates Jump by 70%

Customer engagement improves dramatically after platform adoption, with return visitor rates increasing by as much as 70%. This boost is tied to an improved user experience - customers appreciate the ease of self-service ordering, account management, and real-time inventory visibility. High return visitation is a key indicator of long-term customer value and brand loyalty. *Source: Versich Research*

14. Online Sales Increase by as Much as 45%

After adopting SuiteCommerce, companies have reported online sales growth of up to 45%. This revenue expansion stems from a combination of higher conversion rates, increased order frequency, and broader customer access via digital platforms. The result is not just more sales, but a more scalable and resilient sales channel that supports sustained growth. *Source: Versich Research*

15. 23% Increase in Repeat Orders Reflects Customer Preference

Behavioral data highlights a compelling trend: repeat order frequency improves by 23% after implementing a dedicated B2B portal. This uptick signals a strong user preference for digital ordering interfaces that are intuitive, responsive, and built for professional purchasing. As buyers become more comfortable using the portal, their purchasing cadence increases - contributing to both higher lifetime customer value and more predictable revenue streams. *Source: Versich Research*

16. 92% of Companies Satisfied with Platform Enhancements

Satisfaction levels following e-commerce platform changes are strikingly high. In fact, 92% of businesses report being satisfied with recent updates or replatforming efforts. When such projects are executed with skilled guidance - especially by consultants with deep SuiteCommerce and NetSuite experience - they tend to deliver on their promises. Businesses not only meet but often exceed their operational and customer experience goals. *Source: Versich Research*

17. ERP Integration Drives Process Improvement in 95% of Cases

When SuiteCommerce is integrated with NetSuite ERP, organizations routinely see significant process gains. A full 95% report improvements after ERP implementation. These enhancements come from eliminating double entry, automating repetitive workflows, and improving coordination across sales, accounting, fulfillment, and inventory management. Long-term, this integration produces a scalable foundation for operational excellence. *Source: Versich Research*

Key Operational Frictions Accelerate Portal Adoption

18. Over 30% of B2B Transactions Still Contain Errors

Despite technology advances, order accuracy remains a pain point. More than 30% of transactions still have errors in companies lacking modern automation tools. These inaccuracies create ripple effects - costly returns, higher support volumes, and damaged customer trust. Self-service portals reduce risk by enabling real-time data validation and customer-verified order entry, which together significantly minimize human error. *Source: NetSuite Ecommerce Trends*

19. 83% Admit Their Product Data is Outdated

The majority of B2B suppliers struggle with maintaining current product information. In fact, 83% of companies acknowledge their product data is stale or incomplete. This gap leads to inaccurate orders, confusion during purchasing, increased demand for support, and a subpar buyer experience. NetSuite’s robust product information management - combined with SuiteCommerce's dynamic storefront - ensures buyers always see up-to-date, comprehensive product details. *Source: NetSuite Ecommerce Trends*

Preparing Portals for the AI-Driven Future of B2B Commerce

20. Half of B2B Marketing Leaders are Already Using AI

Artificial intelligence is no longer experimental technology in the B2B realm - it’s now a core operational component. Recent data shows that 50% of U.S. B2B marketing leaders have already adopted AI tools. Businesses evaluating SuiteCommerce and similar platforms should prioritize AI readiness - especially around personalization, advanced on-site search, and predictive customer behavior modeling. *Source: NetSuite Ecommerce Trends*

21. AI Yields 30% Operational Efficiency Gains

Among organizations using AI in their B2B workflows, the results are significant. Efficiency improves by approximately 30%, driven by tools that automate customer support, optimize search relevance, tailor product recommendations, and anticipate inventory needs. As AI becomes smarter and more embedded in core platforms, companies with AI-capable portals will find themselves in a stronger competitive position. *Source: NetSuite Ecommerce Trends*

22. 65% See AI as Essential to ERP Success

Intelligent automation is quickly becoming non-negotiable. Over 65% of businesses identify AI as a critical requirement for their ERP systems. The ability to automate decisions, streamline operations, and forecast business needs accurately relies on embedded AI functionality. Consequently, when evaluating ERP-commerce ecosystems, organizations must assess the depth and maturity of AI capabilities. *Source: NetSuite ERP Statistics*

Building High-Performing Portals with Holistic ERP Integration

B2B buyers increasingly expect seamless, data-rich digital experiences that mirror the responsiveness of consumer-grade platforms. Achieving this requires more than just a functional portal - it demands real-time ERP integration. Reliable backend systems provide instant access to account-specific pricing, accurate inventory visibility, live order tracking, and detailed order history. Versich helps clients achieve this by aligning SuiteCommerce solutions closely with NetSuite ERP, delivering a seamless experience that enhances both customer satisfaction and back-office efficiency.

Versich empowers businesses by offering deep SuiteCommerce expertise as an Oracle NetSuite Alliance Partner. With more than 35 pre-configured apps and custom-built extensions, we efficiently address recurring B2B use cases, often solving key challenges before they arise. Our focus spans storefront user experience, scalable order workflows, and backend optimization - ensuring minimum friction and maximum value for your investment.

For companies not on NetSuite, or for scenarios that require broader e-commerce functionality, BigCommerce remains a strong alternative. Versich, as a Certified BigCommerce Partner, delivers custom, enterprise-grade stores that integrate fluidly with various ERP systems. This allows for operational alignment between frontend and backend, supporting long-term growth.

Selecting the Right Partner for Portal Implementation Success

The success of a B2B portal initiative hinges on working with an experienced implementation partner. Businesses that engage seasoned consultants see success rates of up to 85% - a significant improvement over internal-only projects. The right partner contributes not only technical know-how but also vertical-specific insights, proven frameworks, and risk mitigation strategies.

At Versich, we don’t stop at technical integration. We specialize in building customer portals that are intuitive, scalable, and designed for real-world B2B usage. Whether you're in wholesale distribution, manufacturing, software-as-a-service, or another industry, we tailor portal features to support your customers’ expectations and operational requirements.

If you're considering how a B2B portal could streamline workflows or elevate your customer experience, reach out for a complimentary consultation tailored to your business needs.

Frequently Asked Questions

What are the key measurable benefits of a SuiteCommerce B2B Portal?

Organizations that implement SuiteCommerce B2B portals often see significant operational gains. Key metrics include: • Up to a 60% decrease in order processing time • As much as 45% growth in online revenue • Up to 70% increase in return customer visits These results are enabled by features like real-time self-service ordering, accurate inventory visibility, contract-based pricing, and seamless integration with NetSuite ERP - all of which reduce manual labor and streamline the buyer journey.

How does SuiteCommerce integrate with NetSuite ERP?

SuiteCommerce is built directly on NetSuite’s architecture. This native relationship means there’s no need for middleware or third-party connectors. Customer records, pricing, product inventory, and transactions are synchronized automatically and in real time - eliminating the data silos and latency issues that typically come with external e-commerce integrations.

What SuiteCommerce B2B features support varied customer requirements?

SuiteCommerce is designed for flexibility in complex B2B environments. Commonly used features include: • Personalized product catalogs by customer account • Volume-based pricing and contract terms • Custom order approval workflows • Specific payment options by account profile These allow businesses to serve a range of client needs within a single scalable platform, while maintaining appropriate rules and content control for each customer segment.

Can SuiteCommerce accommodate unique pricing and catalog visibility per customer?

Yes. One of SuiteCommerce's core strengths is its robust configuration capabilities. Businesses can assign: • Customer-specific pricing levels • Contract-based discounts • Dynamic catalog visibility • Pricing rules based on quantity or order history This personalization ensures each buyer sees their tailored catalog and negotiated prices - automatically, without manual updates or add-on tools.

In what ways does Versich help businesses implement SuiteCommerce B2B portals?

Versich delivers hands-on implementation support backed by decades of NetSuite and SuiteCommerce experience. As an Oracle NetSuite Alliance Partner, our team has built over 35 proprietary apps and enhancements that accelerate development while addressing common B2B portal requirements. We work side-by-side with clients - from discovery through deployment - to deliver scalable, user-friendly portals ready for real-world B2B commerce.